Junior Operations Executive & Project Coordinator (Gig Worker)

📢 Job Summary

Title: Junior Operations Executive & Client Project Coordinator (Kochi)

Compensation Model: Gig Worker / Performance-Based Commission

Location: Kakkanad, Kochi (Hybrid Model Available)

Experience Level: 0 – 1 Year (Fresh Graduates Welcome)

We are seeking a highly enthusiastic and organized Junior Operations Executive to support our project execution pipeline. This is an entry-level, commission-based Gig Worker role that provides hands-on experience in agency operations, project coordination, and client communication. You will be responsible for assisting the senior team in managing the workflow between our clients and our in-house specialists, ensuring tasks are clear and deadlines are met.

Key Responsibilities

• Client Communication Support: Assist in managing day-to-day project communication with clients. Ensure all client queries and feedback are routed correctly and logged accurately.
• Project Documentation & Briefing: Learn and assist in converting client requirements for Creative Works (e.g., design, video, web) and Digital Marketing Services into clear, detailed briefs and internal tasks.
• Workflow Tracking: Utilize project management software (like Asana or Trello) to monitor the status of all assigned internal tasks and follow up with in-house team members (designers, developers) to ensure adherence to timelines.
• Quality Control Assistance: Assist in the initial review of deliverables for basic quality checks, ensuring all client instructions have been followed before senior review.
• Delivery Coordination: Coordinate the timely submission of final approved work to the client and help maintain organized project files.
• Reporting: Assist the senior team in tracking project status, commission earned, and preparing simple performance reports for clients using standard presentation tools.
• Communication: Maintain professional communication with clients in fluent Malayalam and English.

Mandatory Requirements

• Experience: 0 to 1 year of professional experience or internships, preferably in a project-based, media, or marketing environment.
• Education: A Bachelor's degree in Business Administration, Communication, Marketing, or a related field.
• Language Fluency: Fluent in written and spoken Malayalam and English is mandatory.
• Organizational Skills: Exceptional attention to detail and a proactive, eager-to-learn attitude.
• Software Comfort: Basic familiarity with Project Management tools (e.g., Trello/Asana/ClickUp) and presentation tools (Google Slides/PowerPoint).
• Mindset: Comfortable with and motivated by a performance-based, commission-driven compensation structure where earnings scale with efficiency and successful project delivery.

What We Offer

• Direct Earning Potential: A clear commission structure (10-15% of service charges billed) that ties your reward directly to your successful project coordination.
• Hands-On Experience: Direct exposure to real-world agency operations, digital marketing, and client management.
• Flexibility: A hybrid work model based in Kakkanad, Kochi.
• Growth: A supportive environment to develop into a core Operations Manager.

How to Apply

If you are a highly organised, bilingual communicator who excels at operational efficiency and is motivated by a direct link between performance and reward, we encourage you to apply!

Please submit your resume and a brief note detailing your experience in managing both creative and digital marketing projects.